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CUDDLY CLUB

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CUDDLY Help Center

Find out more about how to donate to animals in need.

Where is CUDDLY located?

What is CUDDLY?

Does CUDDLY support international rescues?

Does CUDDLY rescue and/or take care of animals?

Is CUDDLY a non-profit?

About CUDDLY

How can I donate on CUDDLY?

Where does my donation go?

What types of animals does CUDDLY help?

Where are the animals located?

How can I support CUDDLY directly?

How can I become more involved with animal welfare?

Return Policy For Donors

How can I manage my CUDDLY emails?

What Does Vetted CUDDLY Shelter/Rescue Mean?

For Donors

How do I obtain a copy of my donation / tax receipt?

What portion of my donation is tax deductible?

How can I donate or send items directly to CUDDLY?

Why is the price of your wish list items different compared to other e-commerce sites?

Why am I being asked to leave a tip at checkout?

How much/what percentage does CUDDLY spend on helping animals?

Can my donation be refunded?

Does CUDDLY charge sales tax?

Financials & Taxes

How does CUDDLY Club spend the donated money?

How can I be sure my CUDDLY Club donation is making a difference?

How do I obtain a receipt of my monthly donation?

How do I cancel my CUDDLY Club membership?

Am I able to make edits to my subscriptions?

CUDDLY Club

Subscriptions

Where can I find updates on the animals?

I need to surrender my pet. Can I drop them off with you?

Does CUDDLY help individuals who own pets?

Do these animals have owners?

I found an animal in need of help, what should I do?

Animal Inquiries

Are the animals on CUDDLY Adoptable?

Pet Adoptions

How is CUDDLY different from other fundraising websites?

How do I set up a fundraiser?

What is the Weekly Wish and how can I get selected?

How soon will I receive my funds?

Does it cost anything to use CUDDLY?

Are my donors and donor email list kept private?

What should I do if I have questions about a recent wishlist order?

Return Policy For Partner Organizations

How to Send Out a Campaign Email

Utilizing the Campaign Creation Form

How to Post Campaign Updates

Partner Dashboard Breakdown

How Do I Spend My Wishlist Credits?

For Animal Welfare Partners

Partner Buying Shipping Policy

Ordering Vaccines through CUDDLY

Item Availability

Short-Dated Products

Partner Buying Program

Search here if you are a donor and have questions about CUDDLY or want to learn how to make a donation

Information about transactions, payments, and tax deductions

Information about adopting a pet through CUDDLY.

Information for CUDDLY's partner shelters, rescues, and pet pantries.

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